Concierge

Someone answers. Day or night.

Finance questions don’t keep business hours.

A settlement wobbles at nine at night. A lender comes back on a Sunday. A client rings after close of business with something that can’t wait until Monday.

That’s why we run a 24-hour concierge. A first point of contact at any hour, and someone who can start working on it straight away.

Save the number.

Save it as Private Lending Group. Then all you ever need to remember is 911.

1300 911 862
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How it works

Save 1300 911 862 in your phone as Private Lending Group. When something comes up, search 911 in your contacts and Private Lending Group comes straight up. Then hit call.

Or open the concierge chat from any page on this site. A few quick questions, then you’re talking to a person.

What the concierge does

It takes the details once, works out what kind of enquiry it is, and gets it to the right person — one of our credit teams, or a broker in our network — without you having to explain it twice.

You’ll know within 24 hours whether there’s a credible funding pathway.

What it isn’t

The concierge doesn’t make credit decisions or tell you which loan to take. It’s the fastest route to the people who can look at it properly.

Whichever side you’re on

Borrowers and developers. Brokers who need a lender outside their panel. Accountants, lawyers and agents with a client who needs an answer before tomorrow.

It’s the same number, whichever side of the deal you’re on.

1300 911 862